Alignment service near Auburn, IL

Full service maintenance center specializing in oil changes, new tires, alignments, brakes, shocks & struts, belts & hoses, transmission service, tune-ups, tire balancing & rotation, heating and air conditioning, transmissions and engines, fuel systems, and much more

These guys are beyond unprofessional. I have never been so disrespected as a female by another man in my life. They had my car for 3 months to replace a water pump and do a tune up and oil change. My car was originally overheating when i brought it to them. They did a diagnostics and said it was the water pump. They supposedly fixed it and never even called me to say the work was finished. They did not test the car before returning it to me. They allowed me to drive off the lot only to realize without even going a whole mile that the car was still overheating. I immediately brought it back to them and they kept my car for months claiming to be making repairs on the car. I picked my car up on April 2, 2019 and my car still was not fixed. Again they never called me to inform me what was going on with my vehicle. When i picked it up it wasn't even parked on their lot. They went on to say that it was possibly a blown head gasket. I gave the shop over $500 to repair my vehicle and got it back in the same working condition as before. When I called inquiring about what all repairs were made to the vehicle while in their care, frustrated Junior cursed me out. Junior stated and I quote that mother fucking car has been sitting up here for 3 or 4 fucking months I cant remember what all we fucking did. That was after I had to keep asking for a lis of repairs and attempt to get him to remember the car I was speaking about. It should be on your fucking receipt is what Junior stated. Unbelievable is all I can say. What happened to quality customer service?

We are family owned & operated since 1985. We do oil changes, alignments, brakes, and all auto repairs. We sell most brands of tires. We have a comfortable waiting area with free wi-fi, and we also offer complimentary shuttle service.

Today (2/15/14)we were on our way to Shelbyville IL when our alternator went out. We were able to make it into Jacksonville where our car died just inside town. I quickly started a search on my phone for local mechanics when I called Meadows. Randy answered and said he was really backed up today. I told him we were stranded in town and were not from the area he asked where we were. Instantly he came down got us took us to his shop was able to get an alternator in and had us back on our way within about an hour and it didn't cost us all that much. THANK YOU Randy, You're awesome!