WARNING: Do not buy a car from CrossRoads Used Cars Inc, 608 W. Pearl... read more WARNING: Do not buy a car from CrossRoads Used Cars Inc, 608 W. Pearl St, Rt9, Tremont, IL 61568! Do not make the mistake that I did, do your research before buying from them. I bought a vehicle from them the evening of 10/14/13. I was buying a vehicle for my son, and was assured that the vehicle had been inspected and had no issues. I drove the vehicle 40 miles home. When I got home, one of the wheels was smoking from a frozen brake caliper. I had the brake fixed the next day, 2 days later on 10/17/13 the vehicle would not start when I left work. I had to have the vehicle towed to a shop. The fuel pump had quit working, and it needs a new belt tensioner and pulley. I have owned the vehicle for 3 days, and I have had to put more than $1000 dollars into it to keep it running. I realize that I bought the vehicle "As Is", but more than $1000 in 3 days is not acceptable when I was assured it was inspected and everything was fine. I called the owner, "Mike", he was very unfriendly and blamed me for taking the vehicle to a shop to have it repaired. He claimed he could have fixed the vehicle for $40. Sorry, after the headache I have had, and being lied to, you are not going to work on my vehicle. He was not willing to reimburse me for any of my repair expenses. If you buy from them, be willing to dump more money into the vehicle, it appears they work on them long enough to get them running to sell. You will regret buying the vehicle if you have to be out your hard earned money, and then be treated like crap when you call them. Terrible Customer Service! I will never do business with them again, and I will warn everyone I know to stay away from there.
They did a great job on my brake and new tires. My car rides so smooth... read more They did a great job on my brake and new tires. My car rides so smooth now. Awesome job guys.
Purchased an engine that's description claimed "tested" it also claime... read more Purchased an engine that's description claimed "tested" it also claimed to have low miles. Upon removal of the intake found a large rodent nest in the valley, there were massive amounts of oil and buildup on the exterior (fully aware of this being a thirty year old engine, but this was excessive), also not noted was a broken bolt on the exhaust manifold. Paid 500 for the engine plus freight of around 150. Called to see if we could exchange or return the engine since these things weren't noted. Was told that day since the description said "tested" (not sure how you test an engine with a 12 x 8 inch nest in it...) we would probably be charged the freight both ways plus a restocking fee. Waited over a week to hear from shop foreman and was told no different. Now have a $650 boat anchor. I read numerous negative reviews on this company and am adding my experience to aid others to not be scammed.
