Never again , Tried to buy tires off Ebay from them , but would not... read more Never again , Tried to buy tires off Ebay from them , but would not accept payment from them , had to go to their shop to pay for them , plus Chicago , and State tax to boot . Asked to see the DOT code to see if these were indeed "New" tires as advertised , was not allowed or shown them before work was done .Asked for estimate on how much this was going to cost me , total Price of the So called 4 "New" tires mount , balance, disposal fee ..etc...went on deaf ears and work was performed with out my authorization anyway . After it was done , I look at my receipt and it says " Used Tires" , I questioned it and was told they are "New" but made sometime in 2014. That is not a " New" tire by me ... I just hope and pray that I did not get some altered , used , abused, blemished, damaged , or only God knows what else tires , that will be GARBAGE , after their ever so gracious and kind , 90 day warranty , which was not explained to me what if anything is warranted . Going back to the DOT codes on the tires , I can not even tell when they were made because the third oval that contains the Manufacturing date is missing .... I spent good , hard earned money on a product that isn't even what is advertised on Ebay , Buyer beware on what these people sell , I am taking the car ( my daughters by the way ) to a Goodyear store to have them check out these " New" tires and see if they can guess how old they are and if they are any good , For if they are not deemed any good, by the fine folks at Goodyear .... BACK THEY GO .... and then I contact the BBB , news people and anyone else who will listen . So like I said ....Never again , and Buyer Beware , you don't know what you are going to get from this establishment .
If you want to be yelled at and treated like dirt, then yes absolutely... read more If you want to be yelled at and treated like dirt, then yes absolutely go to Adeel! This guy misdiagnosed a major problem with my vehicle and then wanted to charge me a few hundred in labor after almost begging me on the phone to bring it back after reading my negative Yelp review. He first insisted that the previous repair they did just had a faulty part but I insisted that wasn't the issue, told them what it was and sure enough, I was right (I found the answer on Google after 5 minutes and this dude who is paid to work on cars didn't catch it until I stated the problem, really?). I felt that to be charged all that labor was majorly unfair since I had previously dropped $400 on an unnecessary repair and because I had to tell him what was wrong for him to even consider it. Apparently this dude's fragile ego was hurt at this point and he started going on about how he believes in God and karma (ps: karma is a buddhist ideal, so which one is it?). There was a line in there somewhere about how cars are just machines, we're all machines, and "these things happen" (???). In the end he told me he didn't want to work on my car anymore (he acted like this was a big deal, like I'm missing out on this guy's work wow big deal good riddance can't wait to not get ripped off anymore...narcissists am I right?). HE then kept accusing ME of trying to rip him off (still not sure how?) and dramatically took $300 cash out of his wallet and slammed it on the desk like he was starring in his own telenovela saying "here's your refund". He probably felt really cool though I never asked for a refund, but I told him that dramatic $300 was $100 short so we stood there while he wrote us a check. He had me sign a paper that said I was refunded out of "good will" which we had a hearty laugh about later...what a savior! It's not like he spent the previous 15 minutes accusing me of being a scam artist just because I want problems on my car to be fixed the first time. How he feels it is appropriate to yell at his paying customers is beyond me. After doing some research I see that many of his 5 star reviews are from friends and family. Beware of this guy, he's a ticking time bomb whose fragile masculinity cannot handle any sort of criticism.
We were on our way to Chicago earlier this week when we got stuck in a... read more We were on our way to Chicago earlier this week when we got stuck in a traffic jam. A woman working at a local restaurant noticed that our car was leaking oil. KAR service was close to the train station, so we brought it in and explained our situation. We were able to leave our vehicle with KAR; walk to the train station and go have our mini-vacation while KAR fixed our car up. The man we spoke with was polite and worked with our situation. When we got back from Chicago we simply walked back to KAR and picked up our vehicle. Great customer service that helped make the best of a bad situation.