They got me in for an oil change super fast. I love three guys
Went in for a low tire indicator in my dash. My vehicle does not indic... read more Went in for a low tire indicator in my dash. My vehicle does not indicate which one. I check the pressure before I went. Rear driver tire that was new and had been replaced by Plaza Tire was the lowest, so I had to assume it was the culprit. As I checked in, I ask if they had 2 more tires in stock like the rear tires that I recently replaced that I could replace the front ones now. I could only afford the 2 rear ones earlier. The guys behind the counter said he had NO RECORD of Plaza replacing any tires form me on this vehicle. FYI, I have receipt. OK no biggy, clerical error. They proceeded to get vehicle in. Tech came out a few minutes later and told me he checked the ONE tire and no leak. I said OK, i was guessing on which tire was making indicator come on. He proceeded to tell me he put air in all the tires and left, pulled my vehicle up front and they called me to check out. NO letting me know if they had an additional tire in stock to match the back tires, NO checking the older tire for leaks. Just pay for the services today and leave. The two guys up front were VERY much NON-CUSTOMER service minded. OH, and BTW, I pulled into a different location for an oil change, and they told me it would be a 2+ hour wait. pretty much done with Plaza Tire. I'll take my business elsewhere that apricates it.
I had an appointment but still had to wait an hour for my vehicle to g... read more I had an appointment but still had to wait an hour for my vehicle to get in the shop and then it took 3 more hours to get my set of tires put on. They had some complications getting the tires back on the rims, but they didn’t bother to tell us during that time it was taking longer than usual. No communication at all, very disappointed.
