I called after being recommended from a work associate to have him wor... read more I called after being recommended from a work associate to have him work on my BMW. It took him a week to diagnose the problem (broke the timing chain and bent the valves). After this he says he has to eemove the head and send it off to be machined. It took him another week of only showing up part time to get the head off and get it to Schmidt automotive on the east side of Indy (which is an who ended up repairing Sparks mistakes). Once the head got back it took about a week and a half for him to get it back on my car. I got a call while at work that my car was finished so as soon as I got home I hopped into it and started it up and it sounded funny, put it in gear and it stalls time and time again. I call Sparks and tell him what's going on and he blames it on me! Says I must have broke it again pulling out of a parking space!! I tell him he has a warranty and he refuses to honor any of the warranty!!!! He then curses at me over and over telling me that I messed it up. I gave him a day and called back to see what he planned on doing to fix this and he just curses at me again! I called Schmidt to come pick the car up and lete know what's wrong and how much it's going to cost to fix it... Turns out that Sparks is an idiot and installed the head with a the valves open and my #6 cylinder at TDC!!!!! He just torqued the head on and forced it on damaging both the piston and re-bending my brand new valves! I called him again with the report from Schmidt telling him that the mechanics agreed that the only way this could have possibly happened was from improper installation... Sparks cursed at me again and refused to do anything about it. Stay away from this guy at all cost! I ended up paying out for the repair twice costing over $4k. USE A REPUTABLE MECHANIC!!!
I called Sparks Automotive to inquire if I could have someone come to ... read more I called Sparks Automotive to inquire if I could have someone come to our home to replace a park lock-out mechanism on our car. The car would not come out of park and would have required a tow to the dealership or mechanic. Mr. Sparks came to our home and within 2 hours had the part replaced and car back in service. Mr. Sparks was prompt and efficient. Would definitely recommend his service.
While on our way to Wisconsin in our RV we had what we though were bra... read more While on our way to Wisconsin in our RV we had what we though were brake issues, which we thought had been fixed by our now-former mechanic. Mr. Sparks was able to come to us, explain what he was doing, and get us back on the road in less than 3 hours. He included both of us in his discussions and then took us on a test-drive to be sure we were ready for the road. His prices are more than fair and his customer service? Well, the man called us later that night just to check on us. I can honestly say no other mechanic has ever done that! Thank you, Mr. Sparks...you literally saved our vacation!
