Auto repair service near Elizabethtown, KY

Do not take your vehicle to this business! I dropped off my vehicle on Sat at 9:00 AM. The service manager told me there would be a $79.99 diagnostic fee, high but I was willing to pay it. I did not hear back from the service department as 3:30 rolled around. I called the listed number and received their voicemail. I called again at 4:30 with same result (the Swope Nissan website lists Sat hours as 08:00 AM-6:00 PM). At 5:00 I was finally able to reach the sales manager, but was told the service department had closed at 2:30 and he couldn't help me. After some discussion he reluctantly agreed to call the service manager at home to find out some information on my vehicle. He took my number and stated he would call me back. At 5:45 with no word from the dealership I went back to the shop and picked up my vehicle. No apology or explanation was given by the sales manager. My vehicle was sitting exactly where I had parked it 9 hours earlier. Worst customer service ever.

Are they even open? Hard to find and connect with, so just a few stars..

Dennie's Truck Repair Service is there to to help you get back on the road as soon as possible. We offer quality services at affordable prices and have been in the business for 28 years. We also save you on high tow bills and down time associated with waiting for someone to work on your vehicle. Get your vehicle worked on now! We have 3 service trucks and there is no wait time. We offer two locations, one in Louisville, KY and one in Elizabethtown, KY.

Charged us 850.00. A.c. still not working after five times in for service...no refund. Can't fix....very upset with bob west. Miss his dad..son runs now