I had a complete install of a new system and was thrilled at the outco... read more I had a complete install of a new system and was thrilled at the outcome. Later, I went back for an upgrade and was surprised that the lack of customer satisfaction, was anything less than perfect. After spending over $3000 in total, I am more than disappointed in the outcome. I should have just been happy with my initial install. Not sure as of now, the outcome. I will post as to the latest developements.