Didn't really want to complain, but you keep asking for it, so here it... read more Didn't really want to complain, but you keep asking for it, so here it is. I was quoted $110 to have a smoke test done on exhaust. Within 20 minutes of leaving that was turned into $300+ as I was told it would be a two hour job to test it (felt like that should have been known during the quote, or I would have definitely kept going on my own diagnostics, considering the purge was my next step). Less than an hour later, somehow it was diagnosed and within 2 hours ready for pickup. $525 is pretty steep for a $60 part and under 2 hours of work.
Was told I needed 3 things done to my vehicle that had already been do... read more Was told I needed 3 things done to my vehicle that had already been done. None of these things were bad. Just trying to scam me out of money. Will never be back
Thrifty staff was professional, courteous and technologically savvy. M... read more Thrifty staff was professional, courteous and technologically savvy. My car made a noise when braking that sounded like rotor grating. Brake pads had 4mm remaining. It was diagnosed as a busted inner fender liner. The sound going over bumps was not coming from the front according to their diagnosis; rather the rear shocks and shock mounts needed replacement. The diagnosis was worth it, but the cost for parts were marked up 2.5 to 3x what even I could buy them for. They did not want to install parts brought in; as they could not warranty them. I need not need them to guarantee them, as the supplier offered the same warranty. I ordered the parts and will take the car to the dealers service department. No AAA discount, but big savings regardless.
