This is one of my favorite places in Lake Ridge. Today Adam helped pro... read more This is one of my favorite places in Lake Ridge. Today Adam helped prove why. He repaired my hopeless WHEELBARROW TIRE in less than 20 minutes! I am back in home yard business and Lake Ridge Auto has come through once again!!! Love this place!!! Mary N. Occoquan, VA
AWFUL experience with this tint place. But from the looks of his comeb... read more AWFUL experience with this tint place. But from the looks of his comebacks to other reviews. He will have some EXCUSE. My husband Justin wanted to get his tint done for his Buick. The first time we scheduled an appt was a month ago for 2 PM. When we get there a bit early for our appt, we are informed they won't be ready for us until 2:30. (Okay that's fine, we can go to McDs and come back.) We get there before 2:30 and waiting a couple minutes AFTER 2:30. We decide to leave. He calls us and tells us he is done now when we are already going home so we decline their service. My husband decides to RESCHEDULE his appt for 9AM today. WHICH I hated cause of the previous experience but I go anyways. I get there before 9 and a man gets into a red car that I GLANCE says TAG and TITLE, points at THAT shop and asks me if I need help. I tell him no. Come to find out Tint Doctor sign says they don't open until 10..... I call the store #s cause I don't get how you can make an appt before the store hours!!!! after calling and LVM and finally reach the SAME man that drove away. He tells me he works for both stores by "himself." He has awful customer service. Tells me it is not that big of deal, claims his appt schedule must be out of wack, WAS NOT AWARE HE EVEN HAD AN APPT FOR 9, constantly over talks me, incapable of having a conversation, where there was no point in talking to him. So I left. So be aware when you have an appt with them!!
Hall's is my first stop when I have issues with my wife's mid-size SUV... read more Hall's is my first stop when I have issues with my wife's mid-size SUV or my full-size truck. They've always been up-front and honest with me. If they can do the work, they will quote me a price and let me know if they find anything else and wait for my approval. If they cannot do the work, they let me know and have not charged for the time they took reviewing the car's issue. It would be nice to have a Jiffy Lube type oil change service, but the quality of work is worth dropping the car off and picking it up when it's ready. (I know, how can you screw-up an oil change --- one shop left a wrench connected to my wife's car that Hall's mechanics found. Others have left a pool of oil that started to smoke, which Hall's mechanics helped clean-up. [Unfortunately, neither of those were things that I did as a clueless dolt, but were for oil changes that I paid for at national chains....].)
