I brought my car in for a brake job after a couple years of general ne... read more I brought my car in for a brake job after a couple years of general negligence. I am just over 100k miles so it was no shock that they had many recommendations for additional repair other than brakes. They called before doing any work and explained in detail what was needed. I was able to decide what I wanted done and what I would like to postpone or do myself. When I advised what I would like them to skip doing, they didn't lecture me or question why I didn't want that particular service done. They were very patient. I felt that their prices were very fair. Much less expensive than chain shops. My total ended up being less than what was quoted as a particular job (replacing a seal) took less time than they had anticipated. Through personal experience, I know a lot of shops charge for the hours that is standard for a particular job regardless of the hours it ends up taking. I almost expect it at this point and was shocked that they were honest about the hours worked. I tend to avoid car repairs due to the fear of getting ripped off and generally dealing with poor business practices that are common with car repairs. I was so pleasantly surprised that this is not at all the case at Action Auto. I will absolutely be back and will likely take better care of my car because I feel comfortable with the staff and the business. Claire Byerly
I've been a customer for about 10 years and have nothing but positive ... read more I've been a customer for about 10 years and have nothing but positive experiences with Jon and Clint. All professional when you get your car fixed here. The employees have a passion for making sure the job gets done and gets done right. Fair pricing and always prompt when fixing your vehicle. I recommend them to everyone I know. I won't use anyone else but them. Trevor Major
I am completely satisfied with Alexander's, and will not hesitate to m... read more I am completely satisfied with Alexander's, and will not hesitate to mention the business to friends.