Way over priced
Actually, been waiting to hear back from you guys. I sent in request... read more Actually, been waiting to hear back from you guys. I sent in request for another appointment and your system never confirmed back. And I don't know if that date I picked would work now.
My interactions with the staff was very friendly and great picking up ... read more My interactions with the staff was very friendly and great picking up and dropping off. The only reason for 3 stars is I took 1 for the recommend repairs after the 29 point inspection I have experience with vehicles and what the recommended repairs after the inspection means so I know that the repairs don’t need to be done for awhile but for someone who has no clue what any of that stuff means I could defiantly see it scare someone into spending 3000 dollars on stuff that realistically can wait 6-12 months before you would even need to consider it now I do understand that the customer can always call and ask before approving anything and get better time frames but it definitely can be scary. Then I also took another star off because originally I brought my car in because I heard you guys had a fast turnaround and I was promised by staff over phone that my car would be turned out that same day and it didn’t so I had to cancel plans to visit family in the cities due to the weather being to crappy the following day. Although want to finish it with that I think the work done was done great and that the things mentioned in the 29 point inspection was very helpful and paints a good picture all I would like is to see a note in the rundown of each item that says a time frame rather then get fixed soon and I also get that the mechanics are human and not time travelers and it can be tough to guess but a guess is better than none.
