Needed car diagnosis and repair while on Vacation. Master Tech was rec... read more Needed car diagnosis and repair while on Vacation. Master Tech was recommended to me by a local lady. Best recommendation ever ! Great from the time I arrived & later that day driving away ! They treated me as if I was a family member (one that they liked ) and the price of repair had no surprises and very reasonable ! Can't imagine anyone using any other place if they live near. Being from Va. I won't be a frequent customer but I sure would be if I lived local ! Sue THIS IS THE PLACE TO GO FOR AUTO REPAIR !!!!!
I felt very comfortable after having my cars problem explained to me. ... read more I felt very comfortable after having my cars problem explained to me. My check engine light came on. I went to 2 auto parts stores that couldn't tell me what was wrong with my car. The owner Dave explained what was making the light come on, what it meant, and told me exactly what needed to be replaced to fix it. I didn't get charged for the diagnostics when I ended up having my car fixed there. I am so happy with the service there and if I ever have a problem with my car again I will definitely go there.
ANIBAL MORALES HI MY NAME IS MORALES WHICH I KNOW WON'T MATTER BUT,W... read more ANIBAL MORALES HI MY NAME IS MORALES WHICH I KNOW WON'T MATTER BUT,WHAT SHOULD MATTER IS WHAT I AM ABOUT TO SAY ABOUT A LOCAL AUTO REPAIR SHOP CALLED "JERRY'S GARAGE AND ROD SHOP" LISTEN UP AND LISTEN WELL. I AM FROM FLORIDA VISITING MY GRANDKIDS,ON MY WAY HERE TO JACKSONVILLE MY CAR FELT LIKE IT WAS ALL OVER THE ROAD.SO I WENT TO A SHOP ON MARINE BLVD IN JACKSONVILLE,NC CALLED "MERCHANTS AUTO REPAIR" AT MERCHANT'S I ASKED THEM TO LOOK AT MY CAR AND CHECK THE FRONTEND ALIGNMENT TO MAKE SURE THE ALIGNMENT WAS GOOD OR BAD.FIRST THEY HAVE SOMEONE LOOK AT MY CAR THAT JUST STARTED EMPLOYMENT THERE. HE PROCEDED TO CHECK MY FRONTEND. NEXT THE SERVICE ADVISOR TELLS ME I HAVE A PROBLEM WITH MY INNER TIE ROD ENDS TO WORN OUT TO GIVE ME A ALIGNMENT. I ASK HOW MUCH FOR REPAIR TO JUST DO MY INNER TIE ROD ENDS TO MY SURPRISE HE GIVES ME A QUOTE OF (LISTEN TO THIS AND REMEMBER THE PRICE) 400.00 DOLLARS TO JUST DO INNER TIE ROD ENDS. I TOLD THEM THAT I WOULD LIKE TO DO INNER AND OUTER TIE ROD ENDS BUT THE PRICE I FELT AT THE TIME WAS TO MUCH..I GO TO NAPA AUTO PARTS TO BUY INNER AND OUTER TIE ROD ENDS WHICH INCLUDES 4 SEPERATE PARTS 2 INNER AND 2 OUTER FOR A PRICE OF $82.00 DOLLARS. I SEE THIS SIGN ON THE SIDE OF THE ROAD THAT READS "JERRY'S AUTO REPAIR" SO I DECIDE TO STOP IN AND ASK HOW MUCH HE WOULD CHARGE TO INSTALL 2 INNER AND 2 OUTER TIE ROD ENDS TO MY SURPRISE THE QUOTE HE GIVES ME IS AMAZING $200.00 DOLLARS TO DO BOTH AND MERCHANTS WANTED TO CHARGE ME $400.00 DOLLARS JUST TO DO INNERS WOW WOW WOW WHAT A DIFFERENCE..WAIT WAIT THATS NOT ALL..ONE OF JERRY'S EMPLOYEES CHECKS MY CAR AND SAY'S TO ME THAT THERE IS NOTHING WRONG WITH MY CAR. WOW WOW WOW!!!JERRYS GARAGE COULD HAVE JUST REPLACED THEM WITH OUT ME KNOWING ANY DIFFERENT BECAUSE OF MERCHANTS DIAGNOSIS TELLING ME THAT MY INNER TIE ROD ENDS WERE BAD..SO I FELT RELIEVED THAT JERRYS SHOP WAS VERY VERY HONEST AND LOOK AT THE PRICE DIFFERENCE IT SAY'S IT ALL ABOUT HOW HONEST AND AFFORDABLE JERRYS GARAGE IS...I SURE WISH I HA
