I've been going to Chapel Hill Tire for 35 + years, and have always ha... read more I've been going to Chapel Hill Tire for 35 + years, and have always had absolutely fantastic service. I know that the professionals at CHT always give me the best advice for my wallet, not their own. I literally chose to sell one vehicle and purchase another based on their insight and experience. Their honesty has saved me huge amounts of money over the years. Today I was fortunate enough to work with Bucky. It was a simple inspection, but they were packed with those of us who had procrastinated until the last moment. Despite it being 5:00 on New Years Eve, and even though I'm sure everyone was exhausted and just wanted to get home and start their holiday evening, Bucky and his team kept working, helping folks with assorted issues, and solving problems with care and great good humor. They know what they're doing and do it with integrity, conscientiousness and wit. Here's to another 35 years, Chapel Hill Tire! And thanks again, Bucky! Sibley D Chapel Hill, NC
So grateful for this service, the ease and convenience of it and how h... read more So grateful for this service, the ease and convenience of it and how helpful Natalie and Brent were! Plus, I overdid it slightly on the services I ordered and Brent explained what I needed, what I actually didn't and why. I was grateful for that and makes me feel this is a company I can trust and highly recommend to all my friends! From booking online to the time my services were complete, was just over 24 hours. I especially needed that being so short on time this week and also wasn't looking forward to having to find a place to take my car in. I had no idea that this existed, but am so glad I found it!! A huge thank you!! Jamie Yates
I visited this shop because they had a $99 tint sign up! When I got i... read more I visited this shop because they had a $99 tint sign up! When I got inside the $99 no longer applied! I was quoted $129.00 and a cheaper price if I paid cash. My final bill was $160.00 the difference was supposed to be for the darkest tint....I only received 35%. I have a legal tint waiver that allows me to go darker than normal, which comes with a sticker from the state that must be applied between the tint and the windshield. When I showed this to Marc he was like I don't need that! So I did not pursue getting my windows tinted because he seemed a little thrown off and slow! They always seemed to be backed up, and behind. They called me on a Sunday and said they could do my car because they were caught up and had the darkest tint so I tried it. Both were very nice until I gave my money up! I used the front door, after I paid I had to walk through the dog poop,dirt and dust. Some customer service! When I got my car back it had footprints throughout the car all over the seats, back seat back of front seat, water runs running down every part of my car, no clean up! Had my car detailed at the infinity shop the day prior when I got it back it looked like someone had been doing burnouts on a dirt road. A thick film of gray dusty smoke that took 2 drive through washes to clear up but not clean, which is how I found out that my drivers window seal had been cut now water comes through my car when I go through the car wash, or when it rains. After the dirt was cleared off my car I noticed the windows had several razor cuts on the outside of my drivers window. They don't come from the Chevrolet place like that! The door and window seal was broken in several places on the drivers side like a grown person tried sliding out the door.
