After waiting for a month to get a part replaced and not hearing anyth... read more After waiting for a month to get a part replaced and not hearing anything back from the mechanic, I told him to release my car and I would have a different person do the two hour job. It's a two hour job that I waited for a month to be done, and he's ignoring my phone calls the entire time. I ended up having to file a complaint with the Attorney General JUST to get a response from him, and after that, he came up with one excuse after another as to why he couldn't give me my own car. This mechanic is dishonest, exploitative and irresponsible and should not be used by anyone!
From the 1st phone call to the repair, Tom (manager) started off with ... read more From the 1st phone call to the repair, Tom (manager) started off with education of my own car to show me how, why and when things would happen etc. He and his crew have a heart of a teacher when it comes to auto repair. The service was super fast, the hospitality was amazing and the price was surprisingly competitive. Not to leave out David, who was my personal chauffeur for the day..... who also has great customer service skills.
One of the best car shops I've been to! My Jeep Liberty was having iss... read more One of the best car shops I've been to! My Jeep Liberty was having issues and we brought it to FOUR different mechanics for repairs- each giving a different diagnosis and solution. After 2 years and about $3000 in repairs, the problem was still not fixed. In January we brought it to J Medic, they made a few repairs and the problem was FIXED! Not only were they able to solve the mystery of my Jeep, but the staff there is amazing; friendly, accommodating and responsive! The price was fair as well. It is hard to find a trustworthy mechanic these days... now I use J Medic for all of my vehicle repairs- breaks, oil change, inspections, etc. -Jackie Hoffman
