My pickups right rear window did not work. I told them it was more tha... read more My pickups right rear window did not work. I told them it was more than just the window motor as all of the windows would not work at times. The appraisal to fix the motor was $500+ which is an unbelievable number for a $120 part. Also, after I looked into the problem, I found that there was a broken wire which provided a fault for the windows. This lead to a realization that the window motor wasn’t faulty at all and Matt’s was going to charge me for a problem that wasn’t even there. I understand the need to make money to run a business but after my recent experience with Matt’s it has left me with a great distaste for them as a repair shop. I hope this helps improve your business. Have a good day.
I am very very disappointed with the service at Matt's. It was nothing... read more I am very very disappointed with the service at Matt's. It was nothing short of a horrible experience that cost my almost $200 and still bot fixed, however the quote to fix was almost $2,000. I went else where and for $220 it was diagnosed A D fixed. I feel I should get at least half my $200 back from Matt's. It was misdiagnosed and what you wanted to replace was 10 times more expensive than the real problem. Shameful business practices.
If I could give zero stars, I would. Prop my truck in because I was ge... read more If I could give zero stars, I would. Prop my truck in because I was getting a blue screen when my back up camera was supposed to be on. I’ve had this problem in the past and a shop went in and just made sure the connection was tight or re-secured it. paid $200 for a technician to check it out and his verdict was I needed to replace the entire system. Two days later my back up camera came on again. Needless to say they were no help in solving the problem just wanted $1000 to replace the whole system when a minor fix would have been sufficient. Will likely not be returning for service or recommending anyone come here ever.
