Took my Mercedes to have wiring harness to rear tail lamp repaired. Sw... read more Took my Mercedes to have wiring harness to rear tail lamp repaired. Swedish Imports forgot to order/install gasket - allowing my trunk and electronics to become flooded upon the 1st exposure to bad rain. $2300 in repairs to Mercedes after the electronics short circuited and set the alarm horn blaring for hours, lights going on and off, etc. When confronted, the owner refused to acknowledge that his technician could make a mistake - even after he called Mercedes to confirm the gasket doesn't come with the tail light assembly. Worst customer service experience in years. Mike, the owner, is belligerent and thinks he and his staff are infallible. Although their website says Mercedes Service Center - only Mercedes Benz does Mercedes repairs.
I've never had such a positive and trusting experience buying a used--... read more I've never had such a positive and trusting experience buying a used--or even a new car! Truly amazed at how nice these guys were, and how easy and accommodating it was to buy my car. On my "A-list." They have a new repair facility as well, I wont take my car anywhere else. -Terry Vital
Honest, reliable, and considerate of their customers needs. I have ref... read more Honest, reliable, and considerate of their customers needs. I have referred a few friends there and glad to know that Derek was able to take care them! Thank you guys! -Tiara Hafer
