1) Bought truck 3/6. Called 4x for plates. Not done at DMV until 3/28 ... read more 1) Bought truck 3/6. Called 4x for plates. Not done at DMV until 3/28 after I called day before. Never called us to p/u. Temp exp. Finally got today 4/15. 2) Truck barely made it home. Checked + "new" spark plugs he said he did were each completely burnt out! Called next day to report prob + ask further questions to trouble shoot but he was short + rude! 3) He omitted a HUGE issue until after docs done + we were leaving parking lot! Informed that PCM was replaced. Only later did we find out that he took a new + correct PCM out + replaced w/junkyard. Also never had it calibrated! Tried 3 companies for keys to be made + no one could do it + still charged us. Had to buy correct PCM. Company told us a PCM had recently been bought. Tried again but now truck wont even start because antitheft blocks recalib! Had to have it towed to a Ford dealer. 3) We had test drove truck. Knew it had exhaust leak+ABS light on. Something popped! coming home + it stuck in low gear. Had it towed to Ford where it has been ever since to this day. They only finally were able & nearing $1,500 later to get it started last week! Now we have to fix everything else they found wrong. Turning into a $ pit. I know I’m forgetting other issues to mention. We have been so stressed! 4) Went to pick up plates today + expressed how dissatisfied we of having been screwed over with this truck. Showed the spark plugs. Reminded them that no one even called us for the plates. Told him about having omitted PCM situation until after we signed the docs. This being the entire damn problem for this month + half! He just simply said “Thanks I know now for next time. Have a good weekend”. Did not even have courtesy to apologize! Really? Grow a set! Not even once...did a simple "I'm sorry this happened" come out of his mouth or other 2 men in office! He even handed me someone else’s plates! POOR customer service. Cannot be trusted! Don’t waste your time or $ at this SHAM SHACK! They should be ashamed!
1999 SAAB EIGHT YEARS AGO.ALWAYS PASSED INSPECTION.TRADED IT IN FOR A ... read more 1999 SAAB EIGHT YEARS AGO.ALWAYS PASSED INSPECTION.TRADED IT IN FOR A DODGE CHARGER 2006.THAT NEEDED A FEW THINGS THAT WOULD MAKE ME HAPPY. WHEN I WENT TO PICK IT UP EVERY THING HAD BEEN FIXED.WITH OUT ASKING FOR MORE MONEY,NEW FRONT TIRE AND BROKEN FOG LIGHT AND THE TWO SMALL MIRROWS ON THE REVIEW REMOVED.CALLED ME ON MY CELL TO WARN ME NOT TO DRIVE THE CAR UNTIL THE TAGS CAME,WHICH WAS THE NEXT DAY.EVEN PUT THE TAGS ON FOR ME.PLUS TOOK OFF THE BUY AS IS NO WARRANTEE STICKER ON THE WIND SHIELD.TOOK THE TROUBLE OF MAKING SURE I HAD A SECOND KEY TOO. ALSO BOUGHT A NISSAN 4WD 2001 AND A CHRISTLER TOWN FOR MY DAUGHTERS. ANY THING I HAD A PROBLEM WITH WAS FIXED WITH OUT ASKING FOR MORE CASH. I HAVE A HARD TIME UNDERSTANDING WHY.THERE IS A NEGITIVE RATING ON THIS SITE FOR BELL AUTO SALES.ALL THESE YEARS I NEVER HAD A PROBLEM GETTING ANY THING FIXED JUST BY ASKING.THIS IS THE REASON I'M ON THIS SITE TO SAY SOME THING POSITIVE AFTER ALL THE HELP I HAVE RECIEVED OVER THE YEARS.
DONT GO HERE IF YOUR LOOKING FOR A RELIABLE CAR, OR PAY FOR ALL THE RE... read more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
