The team was courteous, professional, and very thorough. I was kept in... read more The team was courteous, professional, and very thorough. I was kept informed of progress throughout the repair process. The repairs look great. They were completed the time they promised me it would be completed which was very comforting. Thanks so much for your good work!
Rich & his team are amazing! From the start he made a very unpleasant ... read more Rich & his team are amazing! From the start he made a very unpleasant situation painless (sending tow truck, we dropped off our rental at his shop & he arranged to get it back to enterprise etc.) and kept us informed the entire way. I was only interested in working with an entrusted Audi factory repair shop and Elrich certainly has rightfully earned their position on that list. My previously smushed car looks better then new, it's clear they take pride in all aspects of their work, with is rare these days. I wouldn't hesitate to recommend Elrich to ANYONE! Thanks Rich!
Nobody really wants to go to a collision shop but it Happens. When I f... read more Nobody really wants to go to a collision shop but it Happens. When I first met Tom he seemed like a real Honest type. Well it turns out he is. It is great knowing there are Business people who talk straight. Also he does the job you ask and what needs to be done. Your vehicle will look as it did if not better. If your buying a used car and get the car fax, knowing Custom Collision fixed it then its like new. Good people !!!! I would not go anywhere else. Thomas W. Timm
