Alignment service near Niagara Falls, NY

Total Automotive, established in 1986, is your trusted auto repair and vehicle maintenance shop in Buffalo, NY.

My vehicle was towed to Scruggs. They do not work on Friday, Saturday or Sunday so it’s sad there for over five days when they finally were able to look at it. They charged over $2300 for a water pump replacement and one headlight two license plate lamps. It then died a few days later. My regular mechanic said he could see the fire going inside the vehicle due to the alternator not being tightened enough from repairs done at Scruggs. Now I am out an additional $650. Do not recommend.

Problem come Scruggs make problem gone Papo come Car has cel how come?

My family and I had just left Canada when my van started to act up! My 6 month old, 3 year old and 5 year old were stranded outside of Good Guys and with temperatures high all I found myself doing is crying! Not only was it a holiday weekend and everything was closed but I knew it was going to cost me an arm and a leg to fix my car to be able to drive home to PA, also I was expecting to have to find a hotel to stay for the night. I went into the garage where I saw a man who has waist deep in a different van. I asked if he could please look at my van and he immediately stopped what he was doing, opened the sitting area for me and my family, and looked at my van. He was able to find the problem, repair it and send me on my way in a matter of 10-15mins! Not only that but it also was the cheapest repair job I ever had to pay for! To me and my family he was a LIFE SAVER! I have no idea what we would have done if he wasn’t there! The place is in a small town and the outside of it doesn’t do it justice! You can tell he loved what he does and if I ever needed repair again around there, they would get my business 110%!

This place is terrible. The owner treats customers like he treats his worst enemie. Avoid doing business with them. I'm going back to Tread City in NT. DON'T WASTE YOUR MONEY FOR AGGRAVATION.

It's very refreshing to see someone take so much pride in his work as Joe does.

I took my car in for NYS inspection because they advertised at $15. They disassembled my vehicle and told me I needed new brakes (rotors, drums, pads) and a new right front tie rod. Then they had the gall to quote it at over $700! I happen to know that these items cost around $100 in total. So they were charging $600 for about 2 hours of labor! This is not a classic/antique car, it's a little Hyundai. They just thought they could get one over on me, likely because I'm a female that they assumed knew nothing about cars. When I asked him to show me what was wrong, he acted exasperated and "showed me" some very questionable items in disrepair. Shame on this business. Buyers Beware! I told him to put my car back together so I could take it to an honest repair shop. All he got out of me was the $15!