Was quoted over $1,100 to replace an alternator on my 2004 Land Rover ... read more Was quoted over $1,100 to replace an alternator on my 2004 Land Rover Discovery. Was told the price for the alternator was $600+. When I questioned John the mechanic about the price and told him a new one on Atlantic British was $290, he told me their shop won't compete with on-line discount part supplier. On top of that, 5 hours for labor at $500. If anyone knows Disco's, replacing the alternator is the most accessible part on the engine. So disappointed in the quote, I paid $125 for the diagnosis and towed my car to another mechanic. These guys are despicable. Avoid at all cost.
I had my truck towed to this company on last week by AAA. Once they r... read more I had my truck towed to this company on last week by AAA. Once they received the truck I called them to see if they looked at the truck and the gentle men told me it would be $85 to check the truck. I told them okay, go ahead with the service. The next day my husband called and they told me we had a bad battery (we had just purchased a new battery two days prior to getting the truck towed) and in order to do any type of service we would have to pay $800 dollar. After hearing them tell us we need to provide them with $800 to do any type of service we wanted to know what types of service they was going to perform. The next day we went to the shop and the lady at the desk called one of the mechanics upfront to explain to us what service he was going to perform and he couldn't tell us anything other then we needed to give them $800 before they could do anything. Meanwhile we took the bad battery back to the shop and the man informed us that the battery was fine, not sure who to believe we received a second opinion. And the outcome was the same GOOD BATTERY. At this point we had to find someone else to look at our truck and was charged a $41 storage fee by Charlie's and then our truck got towed to the wrong shop. I WOULD NOT GIVE THIS PLACE ANY STARS but you have to for the review. I'm writing this review just for people to BEWARE!
I brought my 2004 BMW 525i to the shop a couple of months ago. This bu... read more I brought my 2004 BMW 525i to the shop a couple of months ago. This business is family run and you can tell because Lee and John were very helpful throughout the whole process. In addition, the mechanic Rick who worked on my car, came out when my car was done and told me exactly what he did to my BMW so that I could understand my car that much better. First class service all the way along with quality work too. They clearly take the time to make sure you get your money's worth.
