Suzuki service near Russell, OH

By far the best experience I have ever had with an auto repair shop! Tom Hall

They promised a free evaluation via a video on the Google page presented by the president of the company! They lied!! They charged me $200 to look at two simple concerns with the promise that IF they found the problem they would put the evaluation fee towards the repair. Another lie! Typical bait and switch move. Promise from three different employees. Well guess what? They couldn’t find anything wrong. So now I still have the issues with $200 less taken by this garage. I emailed them twice showing them the video clearly stating that the evaluation was promised as a complimentary inspection. They ghosted me and refuse to refund my money and refused to honor the video!! I wonder if they’ll take it down after this is submitted. I want a refund and I want the promise in the video by the president to be honored!!

This service was incredible! The mechanic was timely, knowledgeable, and professional. I had my oil changed and break pads/rotors replaced without leaving my house... and for cheaper than your standard shops. My favorite part? I wasn't being upsold on air filters and fluids! Price and service was transparent. Definitely using Wrench again. Andy W.

Good service, friendly and knowledgeable staff. Reasonable price. I found a place where small-town service has a meaning. You need to give this business a try. Timothy Lint

I had a great experience here with my car. They did a fantastic job and were extremely knowledgeable. I had to work the next day and they even offered me a loaner car until the work was done which only took one day. I will definitely recommend them to my friends and family. Cassandra Casteel

The trouble shooting and eventual isolation of the problem was excellent. Now I know where to go to receive resolution of a part that's still under warranty at another facility.

I just want to say my family and I use Rainbow Muffler on Northfield Road in Maple Hts. all the time because of the great customer service and good work Mark and his staff provide us. Not one time did we have to go back to take our cars for work undone, whatever the problem was Mark made sure it was taken of as well as his workers. I always recommend people to go see him. Mark takes his time to explain things to you without rushing to get you out the door. Me, my wife and my son have used Rainbow muffler for years and have known Mark for several years. I hope the business continue to be good and Mark continue to manage it as well in the future. God Bless Henry Smith