DO NOT GO TO THESE GUYS FOR SERVICE!!!! Brought my Nissan 350Z in ... read more DO NOT GO TO THESE GUYS FOR SERVICE!!!! Brought my Nissan 350Z in to get an estimate to repair/replace the cover that opens and closes over my navigation system. We received the estimate from Conicelli the next day but decided not to go through with the repair. When we went to pick the car up we noticed that the plastic surrounding the navigation system had been scratched all over. We immediately brought it to the service center's attention but they refused to acknowledge any responsibility for the damage. We spoke with two managers at the service center but they both refused to fix or replace the plastic that had been scratched. We requested a phone call from the owner but he never got back to us. These guys are jerks.
This place is reliable, honest, neither slow nor fast, and is economic... read more This place is reliable, honest, neither slow nor fast, and is economical. It is best to call them during working hours, describe the issue(s), and set an appointment for drop off. They allow you to drop the keys through a mail slot and leave your car if dropping off before they open. They call you if there are issues and when the auto is ready for pick up. They offer great services, at good prices, give decent estimates, and communicate any issues during the process. The only drawback is that Tom is kind of a curmudgeon. He is a very honest and trustworthy person, but is grumpy nine times out of ten. My wife and I have been going to Stephanou's for about seven years or so. They are awesome.
