This shop is very good for service and quick in their service. Excelle... read more This shop is very good for service and quick in their service. Excellent mechanics who care about their work.
I was involved in a car accident. Had them tow it so my vehicle could... read more I was involved in a car accident. Had them tow it so my vehicle could get worked on there. I took pictures of where it originally got towed from and the tires 4 days later were not flat until it got there. Talked to the owner and he stated the frame was probably bent due to flat tire. He would keep my vehicle give me a little over 200 for it for scrap. I got it towed home listed it on craig list. A man bought it and fixed it in one week. No bent frame. ANd the quote he gave the insurance carrier was wrong. 800 dollar fix.( this is not including minor cosmetic issues) But 800 bucks to pass inspection!!!! Now Im without a vehicle and got laughed at by staff because I was hurt in the accident. IM NOT KIDDING. I referred this place to so many people who would have originally went someplace else. They did exceptional work for me in the past but Im wondering was needless things done?? Get a second opinion before they act generous and offer scrap money for your vehicle. Im hurt more than anything. As I said I used this company for years, referred them to many and to set a BS quote so my vehicle is deemed totalled and then to get laughed at because I got hurt was childlike and extremely disrespectful.
I just bought two work vans from them on Friday, March 1st 2013. The e... read more I just bought two work vans from them on Friday, March 1st 2013. The experience was fantastic. Rob, the general manager picked up two of my employees and brought them to the dealership so they could drive them home. A+ While I finished the paperwork, we were given anything we wanted, candy, pop, water, etc. Kristen made us feel welcome and was very professional, but easy to talk with and quite funny. The vans were perfectly detailed, full of fuel, and I purchased two 3year GWC warranties. I have used GWC warranties prior and trust them, and saved easily $5000 on repair costs on my previous two work vans. Best experience I have ever had purchasing work vans was here. I was reluctant to buy Ford's at first, but Rob took the time to share his knowledge and showed me how much better off I am with these vans. Not to mention he sells 99% ford and how many I was amazed. Thanks Kristen and Rob, I am so happy!
