First visit was because they were recommended by our regular mechanic ... read more First visit was because they were recommended by our regular mechanic to flush out the gunk in my son's 2001 Jeep, most likely caused by a previous owner using the wrong antifreeze. Daughter warned us that with the gunk removed she couldn't guarantee that we wouldn't get a leak, but that never happened and it worked like a charm for about 2 years, until... Second visit was to replace the radiator (about 20 years old at that point) when it cracked at the top. I don't see how this could possibly be related to the flushing, so it's just one of those things. Daughter also recommended replacing the water pump which made complete sense so we also had that done. Third visit was just last week, about another two years after the radiator replacement to check out a slow leak - no obvious holes or drips, so I suspect it's a pinhole leak in one of the hoses (now more than 20 years old). Daughter has always been very professional and honest with us, and I would add she's always been friendly with me on the phone and in person. I wouldn't hesitate to take any of our other vehicles there.
Brought car in for annual state inspection and whatever else it might ... read more Brought car in for annual state inspection and whatever else it might need, including an oil and filter change. That turned out to also include replacing the spark plugs and also flushing the power steering fluid, all items that used to be simple but now add up to $700 on my little 335xi. Oh well, with a long inline 6 hiding the two rear cylinders changing the plugs (necessary every 45k miles) is no picnic I'm sure. It's the price of admission for driving these things. I must add though that keeping up with this stuff is absolutely necessary to keep a Bimmer running like, well, a Bimmer. I swear the car feels like it has 50 more HP; it zings up the tach with what is clearly less effort than before and climbs hills with less pedal position, all because of new plugs and an oil change! Or perhaps it's because Steve Snow sprinkles some of that Bimmerworks magic on the car just for taking it there. Whatever, the car runs great and I know I'm taking it to BMW experts without financing some fancy dealership's latest addition. If you drive a Bimmer, and live within 35 miles of this place, you should seriously consider taking it here for service. -Len Dube
It was great having my car picked up by one of your trusted employees.... read more It was great having my car picked up by one of your trusted employees. The service was prompt, and the price right. The mechanic even reset my check engine light for the next time. Thanks for a job well done.
