I went there to be treated very poorly and I wouldn't recommend going ... read more I went there to be treated very poorly and I wouldn't recommend going there unless you want to get the stink eye from the people working there or when you leave for them to talk about you. I truly wouldn't recommend going there. I was taken care of by a girl named Hayley. She was more worried about her phone than me and when I tried to get her attention all i got was an attitude like she didn't even wanna bother helping me. And as i walked out she started talking about me and the customer right behind me that was entering turned right around and looked at me and said that is screwed up. I also got helped by a girl named Kim who was more worried about her boyfriend and would tell me to wait a minute so she can give her boyfriend a kiss. There was a lady that worked there I think her name was Terry. She was a manager, but seemed so oblivious about what was going and wouldnt even try and take control of anything. I got taken care of a couple times by 3 people that made my visit so pleasant. Their names where Amanda, Christian, and Crystal but I haven't seen them for a while and now I wont even go in unless they are working because i feel as though that i am gonna get treated like dirt like the last few times I have gone. There were customers that were there that would make it seem like they owned the place. This one customer gave me an attitude and when I tried to say something about it the guy was like you'll get kicked out before me man and the cashier even said so. I didn't appreciate the way I was treated and I feel as though this company needs an intervention.
I paid a lot of money for a ski boat rental. What I received looked li... read more I paid a lot of money for a ski boat rental. What I received looked like a ship-wreck of mostly torn vinyl, broken seats and mold. I was very embarrassed as I rented for my families enjoyment. My wife emailed Pocono Action Sports / Lighthouse Harbor Marina but they only ignored us. I posted pictures of the rental on their website trying to elicit some response which I know they saw. since they deleted them numerous times without any comment. I wish I only received some apology or explanation from them so I didn't have to make this so public!
we have always had very good service,and quick and efficient reliable ... read more we have always had very good service,and quick and efficient reliable quality work done at Paul's,on all our vehicles
