Great Service! Great Management!
At Allstate Auto Service Center, reliable and honest is exactly what y... read more At Allstate Auto Service Center, reliable and honest is exactly what you will find. Jon took the time to answer all my questions, explained what was wrong with my vehicle, why the problem occurred and what needed to be done to fix it. They are quick and wont have you waiting around. I can not say enough about Allstate Auto Service Center. Call them up, see for yourself. You wont be disappointed.
I had to call roadside assistance to take a flat tire off and put on m... read more I had to call roadside assistance to take a flat tire off and put on my spare. I took the flat to Delco Auto to see if it could be fixed. Steve said the sidewall was torn and I needed a new tire. He ordered it but in the meantime my boyfriend said I should try Tires Plus. Unfortunately due to the storm they were closed. So I got the tire from Delco because it's the closest tire place and I figured I could walk over to Walt's and get a steak while I wait. Steve puts the new tire on then comes inside and hands me a lug nut. He asks me who put the spare on and I said my roadside assistance. He says, "well they broke this lug nut off, and the pin that it screws onto is broken off inside. You need to call them and see what they'll do for you. They'll probably try to blame me, but this was already broken as I was taking the spare off." First of all, the guy from roadside assistance used HAND TOOLS. How much strength would he need to break off a pin and a lug nut with a tire iron? Second, if it was broken how did Steve hand it to me? Wouldn't it just be gone if the roadside guy broke it? This is simply a nightmare. I should have waited another day and gone to Tires Plus where surely this type of thing doesn't happen and if it does, they'd own up to it. DO NOT DO NOT DO NOT go to Delco Auto & Tire.
