Joe Papolla Jr or Joe & Son's Service, Inc In Cranston, Rhode Island, ... read more Joe Papolla Jr or Joe & Son's Service, Inc In Cranston, Rhode Island, and the rest of his family, have almost 70 combined years of experience being thieves and screwing the public. Guys a thief. Half the time he cant figure out what is wrong, even something as simple as a tire leak. Other times, he cant fix it the first time, or the second, or the third. And dont be fooled, he doesn't do all his own work, he farms out the bigger or more complex jobs to others who are just as incompetent and could care just as little. He engages in both insurance and warranty fraud. he charges customers for replacing parts he never replaces and services he never performs. Having earned himself the title of "The Clamp King" for his belief he can fix any automotive issue by putting clamps on it and the customer will not notice, no repair he makes can be counted on to last or be done correctly. Complete A-hole. Although, maybe you could bring him something like a ford escort and he could figure out where the washer fluid goes.Maybe. But he'll probably just throw and bunch of clamps on it and say its fixed hoping you dont know it. Consistently screws customers and credit card companies by not touching cars that are brought back to him for his screwing up the repair the first time, hoping to not restart the clock on the claim. He has mastered the art of escaping liability for his malfeasance because he has faced every type of claim throughout the history of this business which should tell you all you need to know. The only way he stays in business is through police and organized crime connection in the sh*t bag state of rhode island.
Guys a thief. And has almost 70 years of experience being a thief. hal... read more Guys a thief. And has almost 70 years of experience being a thief. half the time he cant figure out what is wrong, even something as simple as a tire leak. Other times, he cant fix it the first time, or the second, or the third. And dont be fooled, he doesn't do all his own work, he farms out the bigger jobs to others who are just as incompetent and could care just as little. Complete A-hole. Although, maybe you could bring him something like a ford escort and he could figure out where the washer fluid goes. Maybe.
Our experience with George at Hunter Automotive wasn't a productive on... read more Our experience with George at Hunter Automotive wasn't a productive one. Bought a car, check engine light came on & the solenoids in the tranny eventually had to be replaced. Dealer sent us to George 4 different times to fix problem. First he checked (we had already done this) the ODB II code (P0770 Toyota - Shift Solenoid 'E' Malfunction) & replaced the tranny fluid. All he did each time was reset the OBD II code & said problem was fixed. The OBD II gave the same reading, 6 different times, including a failed vehicle inspection for same reason. Had all 4 solenoids replaced by a reputable transmission specialist. George still insisted it was an electrical problem, even though he told us transmissions wasn't his thing. What convinced us to go to another mechanic, was when he replaced the oil pan cover gasket, as there was a leak. When the engine began making strange sounds, I checked the oil & it was very low, put a quart in & it was still low. Brought car to Monro Muffler/Brake & Service for an oil change and was told engine only had 1.5 liters in engine (watched tech empty oil) Was told extremely lucky engine didn't seize. Sure, George did install a new oil pan cover gasket, but he somehow forgot to put the required 3.7 liters of oil in the engine. Also, oil leak was coming from valve cover, not the oil pan cover. Bottom line: if you you buy a car & it's under warranty and the dealer sends you to his mechanic for repairs, be vigilant & have another mechanic double check the work done and/or to be done. Always do your research when choosing a mechanic.
