Ridgeway Auto Sales

I paid for an alignment and struts on Saturn VUE, then had to take it back because they didn't replace the strut mounts and it was worse. The front tires quickly became bald between the time they installed the struts and when I returned for warranty, ( I should have realized the tires went bad because of their work), so I paid for new tires and asked about another alignment and was told they would take care of it. In three months the new tires, which were rated at 50,000 miles, were completely shot after less than 3500 miles. I took it back and the car  sat in their lot for three days, (unlocked too!). They never called me so I drove over to discuss it, the new manager wasn't even there at 9:00 AM. There were only two guys in the shop, one working and the other just strolling around by the back. They ignored me until I said something, then refused to help, "it's above my pay grade", he said. I decided I didn't want them to touch the car and would request a refund - so I took the keys and asked for a call, never got a call. I drove my car to professionals. Apparently many mechanics around town know about this rip off. I was told that Ridgeway doesn't even own an alignment machine, and by law they have to ask permission before taking it off premises for repair, which was never done. I've really tried to give these "Christians" an opportunity to honor their work by making things right, but they won't even answer their phone or return calls. They should read Luke 12:58. Charging me for an alignment that wasn’t done and destroying both the original and also the new set of tires, combined with their behavior and the way they treated me - is a serious reproach on the name of the Lord. I already have an attorney working on this, all I wanted when I showed up after being ignored was a refund. This place really needs to go out of business to protect consumers. I don't want to give them even a single star but it won't let me post until I do. Perhaps they started out good years

New management.... excellent service....
Will recommend to friends.....

Pleasant experience. very upfront, Good clean shop notice they sold cars as well I had a 6 hour heater core job done and they took me home and was done in less time than thought and even gave me a discount WE WILL RETURN