RIPOFF. Ben showed up and diagnosed the issue with my car. Charged me... read more RIPOFF. Ben showed up and diagnosed the issue with my car. Charged me. Did NOT complete the work. He took my money and ran after agreeing to get back to me to make arrangements to complete the job. He has been ignoring my texts and calls and I have not been able to get a hold from him since I saw him. He took my money and ran. Please avoid.
Driving down N. Lamar one afternooon i happened to stop at the gas sta... read more Driving down N. Lamar one afternooon i happened to stop at the gas station on Lamar and sagebrush to get a drink and refuel. When i tried to restart my car the starter failed and wouldnt turn over to start my engine. i managed to get the car started which turned out to be the last time and just happpened to turn right onto sagebrush. right in front of mr cool shop my car engine failed which i concluded was a battery issue.......The owner of the shop Chuck Dyiess was in the lot and questioned me when he noticed i needed help.He looked my vechile over and concluded and informed me that a new starter was my fix. When i saw te price of $145 for a new starter my heart sank.I couldnt afford the parts living paycheck to paycheck. What a great time for this to happen.......Chuck treated me like he had known me for 20 yrs and informed me that he had a solution.......Chuck rebuilt my starter had me back on thr road inless than 1 hr for les than $45 !!!!! he saved me $100 treated me like family and made me feeel like he was geniunly concerned about my problem and helped me the best he could.i would tell anyone, that at mrcool radiator the customer needs are top priority and the world wouldd be a better place with more people like Chuck around..... Thanks Mrcool!!!
Walked in, needed 4 tires pulled off some wire wheels from an old Jagu... read more Walked in, needed 4 tires pulled off some wire wheels from an old Jaguar I have. They took us in right away, knocked it out in about 5 minutes, and disposed of the old tires. Fast, courteous, professional. And less than expected. Much less.