11-18 -19 My car over heated. Stan, who is a lair and a cheat, told me... read more 11-18 -19 My car over heated. Stan, who is a lair and a cheat, told me it was a thermostat. So I greed to have them fix it. Then Stan called claiming the water pump was bad and it is easier to replace the timing belt at this time so I agreed. While they changed the timing belt they mistimed the engine and destroyed it. They bought a replacement engine a “ salvaged” long block. No telling how many mile is on it! I asked that they put the parts I paid for on the salvaged engine. Almost ONE month later, 12-16-19 after repeated calls made by me I was able to pick up my car. I presented the rental car bill and Stan, who is a lair and a cheat said the owner will send me a check, but my car broke after 10 minutes of driving. They tried to claimed it was the exhaust not the engine but eventually cleared the problem. I asked Stan who is a lair and a cheat, if the new parts are on my car and he said no, but I’m going to warranty it for 3yrs 36k miles prorated. Next morning the engine light came on so I took it to the dealer it was there for 3 days while repairing the wiring and sensors that weren’t wired correctly and install missing bolts on the engine! To date my car has still overheated 2X I have exhaust fumes in the cab and most importantly I have not been reimbursed for the rental car and don’t have the parts I paid for.
My wheels vibrated after being balanced by another shop with a convent... read more My wheels vibrated after being balanced by another shop with a conventional balancer. Rollos has Hunter Road Force Touch balancer which I had heard good things about for difficult balancing jobs. They did get them balanced for $25 per wheel, which I think is fair. What I found to be disappointing, was that after I specifically asked them to mount the better tires on the rear, they mounted them on one side. It is surprising that they don't know that the better tires always need to be on the rear.
JULY 2013...BENT MY ASANTI RIM , HIT A POT HOLE, TOOK IT OVER TO ROLLO... read more JULY 2013...BENT MY ASANTI RIM , HIT A POT HOLE, TOOK IT OVER TO ROLLOS ON RICHMOND AVENUE.. ''THINKING I WAS IN GOOD HANDS''..LOL! SINCE IVE DONE BUSINESS MULTIPLE TIMES BEFORE THERE YRS AGO, HOPED I WOULD GET IT FIXED RIGHT FOR A REASONABLE PRICE...I PAID 200$$ TO FIX A BENT RIM " ''Asanti'' AND THEY GAVE IT BACK TO ME HALF FIXED, ''JOHN'' THERE LIL MNGR UP THERE IS 'ARROGANT'' WHO SHOULD BE OUTSIDE CHANGING TIRES NOT DEALING WITH THE CUSTOMERS...JUS SAYIN.. ANYWAYS, THEY PRETTY MUCH STOLE MY 200 DOLLARS TO FIX MY ASANTI RIM AND DID A ''B.S'' JOB THE RIM STILL LEAKS AIR AND WONT HOLD UP ...DONT TAKE UR ASANTI RIM OR EXPENSIVE CHROME RIM HERE TO ROLLOS ON RICHMOND AVE!!! THERE A JOKE AND RIP OFF!!! UN PROFESSIONAL JOHN , WATCH OUT HE WILL GET U IN AND OUT AND SCREW U!!!! TAKE UR MONEY AND GIVE IT BACK TO U NOT FIXED THE RIGHT WAY!! U WOULD DO BETTER LETTING A BUM UNDER A BRIDGE FIX UR RIM THAN GIVE IT TO ROLLOS ON RICHMOND AVE. DO NOT!! I REPEAT DO NOT WASTE UR TIME AND MONEY!!! IM CALLING FOX 26 NEWS ON EM ALSO FOR DOIN BAD BUSINESS...REAL TALK.
