well if you want an engine swap they can do that but if your gonna wan... read more well if you want an engine swap they can do that but if your gonna want it put back the same way they are not the people you want to trust fast service but very very half assed job. didnt even test drive it as long as the engine was in they are pretty much done with you ' just because you have all the tools doesnt mean your a mechanic i could have gone to a chop shop and would have recieved same service
So sorry to be writing this, as we LOVE Tim Duncan, but he needs to kn... read more So sorry to be writing this, as we LOVE Tim Duncan, but he needs to know the shoddy details of his shop! My daughter paid for striping to be done on her car in May of 2015. The striping was wrinkled and looked bad after a couple months. My daughter called REPEATEDLY to request a time for the striping to be redone. She was told by "MIKE K." time & time again, to call back, because his "installer" had to match the stripe and he did not know what color it was, even though it was only a few months prior. My daughter was told repeatedly that she would have to WAIT for the installer to fit her into HIS schedule. EIGHT MONTHS later, when NO phone calls were being returned, we finally get a hold of "MIKE" again. He stated there would be a COST for the installer's time, for redoing the bad striping, even though we had a "5 Year" warranty, which we actually had to REQUEST in writing on the day of the install. VERY BAD SERVICE and RUDE People would take our calls and give no information, except to say, call back another time. Finally, after contacting "MIKE" and told him we have limited time between jobs to juggle transportation, my daughter left her car at their lot for a week, while on a business trip. "MIKE" forgot where he told her to put the keys to her car and seemed confused when we called. It is my guess they do this kind of thing very often! Finally, the installer got the job done, but they hardly acknowledged us at the front desk, and just drove her car to the front, so much as to say, here is your car, don't let the door hit you on the way out! We left without so much as a hello or goodbye! Thankfully, they did not request that we pay a cost for the installer's time, because they would be HARD PRESSED for that! Would NEVER go through those hoops again or do business with them again!
This is my second time I have taken my car here, per the request of a ... read more This is my second time I have taken my car here, per the request of a family member. The first time, I took my car in for a gas tank restoration. When the car was returned to me, I was told everything was fine and should have no more problems. When I went to fill up my gas tank that same day, I was shocked to discover all of the gas that I had just put in was spilled on the floor of the gas station. They didn't fix the problem, only made it worse and had to take it back for them to fix it! Now a few months later, I took my car there again, because Ray is a friend of my family member, even though I did not want to take my car there again. Ray told me my car should be ready in about a week. It has now been exactly a month and my car is still not finished. When I try to call he does not pick up the phone. Now I have to ask a friend to take me there to check the status of my car myself. I will never be taking my car here again or allow my family to take their car here either. Not a trustworthy business.
