I took my car in a few months back to get the oil changed. Had a decen... read more I took my car in a few months back to get the oil changed. Had a decent experience, it is close to my office so I was able to drop off my car and come back after work. I got the synthetic blend oil change for $20 and thought it was a great deal. I attempted to bring my car in again this morning and they told me that the $20 deal would not work for my car and I had to use the $50 full synthetic. I was extremely concerned because they either put the wrong oil in my car the first time or were trying to take advantage of me and get me to spend more money. Needless to say I did not leave my car there and will no longer use their services. The sad part is that it was the same service manager I dealt with the first time that told me the $20 deal would not work for my car. When I explained to him that I took it to him previously and was concerned that the wrong oil has been in my car for three months he shrugged his shoulders and said we will flush it out. It was absolutely ridiculous and I hope he does not feel that way with all services that they provide. Next time he may shrug his shoulders when they don't put the lug nuts on tight enough.
i was very disappointing at the work they did.i took my block amd they... read more i was very disappointing at the work they did.i took my block amd they messed up on one of my cylinders when boring it .0020" over and started at .0050" instead for about .0050" deep. so now my # 2 cylinder has a stepped ridge where the deck and bore meet. i realized after they did the work that they dont use torque plates, witch is very important. my fault i guess for not asking. i just assumed they knew what they were doing. as far as them cleaning it, it was full of metal shavings and the water jackets had rust chunks falling out of them. dont go there for machine work. if you do and your not driving a chevy they dont seem to care about your engine.
we appreciate you taking the time to address this issue and take care ... read more we appreciate you taking the time to address this issue and take care of your customers in a courteous manner. thank you for taking the time out to address the problem in a professional manner.
