I took my horse trailer to them for sandblasting, prime and paint. I w... read more I took my horse trailer to them for sandblasting, prime and paint. I was quoted as to a turn around time of 3 weeks. It took over 14 weeks. I showed up twice after being told to come and get it and it was still not ready. When I did come pick it up, I was very disappointed. The owners even said that it did not come out the way they had hoped. They gave several excuses as for as the weather and the lighting in the shop. They did not prep the trailer and cover things that I thought they would have. I made a comment about the pads inside the trailer that are there for the horses to lean up against being uncovered when he painted and thus having the spray of the paint on them. The owner answered that he didn't think the horses would mind. I'm not painted the trailer for the horses??? The color did not go on consistently and thus I have patches of darker gray in some places than others. The few areas that he did cover where done so with half the effort. The sign that has the weight of the trailer and other info that I specially said I want covered was covered with one little piece of tape and thus the edges are painted on the sign. Overall a poor job. I cannot speak to his work for smaller items, but given that this was a big job for a high price, I would have expected a better outcome. I painted the trailer because I was embarrassed to drive it, well after 14 weeks of not having a trailer to ride the horses this summer and I am still embarrassed.
hey craig, you sound like a real jerk, talked to trini at cats, great ... read more hey craig, you sound like a real jerk, talked to trini at cats, great guy he said he didnt even charge, you paid for tires, he also said you had taken your bike to alamo city and you said they worked on it previously for the same problem and couldnt find a issue with your motor. you also made up a story that the cut your harness. it sound to me that you are cheap that wants every thing for free, the noise you hear in your engine must be your damn brain rattling. NOW FOR ALL YOU REAL CUSTOMERS GO TO CATS TALK TO TRINI HE WILL TAKE CARE OF YOU. HE WILL GIVE YOU GREAT PRICES AND HONESTY THANKS TRINI YOUR FAITHFUL CUSTOMER MIKE
NO stars! Cats did even worse to me than John. First they said here s ... read more NO stars! Cats did even worse to me than John. First they said here s the problem. Cams. (I miked cams they were fine.) Then tesioners, then oil pump, then pistons, then, crank, THEN they claimed they rebuilt entire motor and had it sent to Fergeson s. I CALLED Fergeson s They NEVER saw my engine. That was also his excuse for having my bike for 11 months and three weeks.. He told me bike s ready, detailed, running great and what a good deal I got. The bike was covered in a years worth of dirt, leaks oil, baggs scuffed, AND still has the clattering. His work quality?? He does NOT torque anything correctly, leaves your engine exposed to all the shop dirt and dust. (Not good on a rebuild.) Let s see I have the pictures to prove it! He warped my derby & inspection covers, left OLD weights on my custom mags did not red dot the tires when he mounted them, OVER TIGHTENED my primary chain and wore out the tensioners. The bike shakes down the road. I took it back 3 times only to get the runaround and THEN he tells me.. Oh .. ONLY manufacturer warranty no labor. OH YES! Check this out. I HAD expensive stainless steel bolts and cap covers. It came back with FLAT BLACK and dull ones with no cap covers! Basically bad bolts. (SOME ONE has nice ones?)(He said I cover EVERYTHING for 2 years before he started working on it.) There s even more bad news to this story but my fingers are tired. NEVER go to Cat s!!!
