I went to this establishment and the tech's there where to conduct an ... read more I went to this establishment and the tech's there where to conduct an inspection of the vehicle. Never once did they honk the horn,check blinkers, windshield wipers or brake lights. They popped the hood looked at the engine for a while and walked away for a long period of time then came back with a sticker. My complaint aside from the violation of not conducting the state required checks on my vehicle is. I feel that this establishment purposely messed with my truck while under the hood. It has under 39,000 miles on it and had no engine noise what so ever prior to my visit at this Midas however now it accelerates horribly and is rattling and whistleing in the engine compartment. When I called to discuss with the owner he did not want to state his name and of course denies any wrong doing. I would stay away from these crooks. BEWARE..I only give them a one rating because you cant rate a zero on this site.
Shame on Pep Boys….Scammers and thieves… The Pep Boys at 830 Military ... read more Shame on Pep Boys….Scammers and thieves… The Pep Boys at 830 Military Dr. in San Antonio, Texas,are full of lies and deceit when it comes to servicing your tires. Your boss, Pep Boys President, Mike O’dell knows about this and will not get involved. So I now have to get rid of these tires via the net. I am starting with Ebay. This is how I cam about selling these sCrap art tires; Today I visited your Pep Boys location at 830 SE Military Dr. in San Antonio. I needed this visit to correct a vibration problem that was felt on my 1995 Mercury Mystique. This has been an on going problem since mid 2010, yet I was not made aware of this until recently from my brother. I entered the service department and was greeted by service advisor Johnny (I soon come to find out he is the manager, He did not portray the position). I explained that I had a vibration that was getting worse daily and would like to have the balance checked since I had the lifetime balance. Johnny proceeded to write up a service order, he then walked out to my vehicle looked at the driver side front tire and he came back into the service area stating to me that the tires were almost worn out and they needed to be replaced. I felt this was odd since he just looked at 1 tire, so, I asked what the tread depth was; he stated 3/32”. I then questioned him as to what was causing the vibration; being sarcastic, I asked, is it the air? Again, he stated that the tires are worn almost to the point of being illegal, which is 2/32” (a scare tactic to make a sale by instilling fear into the customer) At that point; the service technician was bringing my vehicle into the bay. My vehicle was lifted into the air by this technician after he performed an inspection in the engine compartment. While in the air the technician also jerked on the front suspension, apparently to ensure there were no loose parts. I asked Johnny to inform the technician be careful when removing the hubcaps since 1 hub cap was cracked on the l
This shop, now known as "Your Mechanic" is owned and operated by a mor... read more This shop, now known as "Your Mechanic" is owned and operated by a moron. Actually he is very smart, he knows all the tricks to con you into paying more money than he quoted. He has had my truck for over a week, after promising to have it back the next day. The ball joints were out so i took it there, and he quoted me $870.00. The next afternoon when i called him so i could come get my truck he informed me that he needed an additional day. I said that was fine. Then we talked money and he said he needed the $950.00 at the time i picked up my truck. I asked what happened to $870.00? Very long story short, it is day 6, the price has jumped to $1,200.00 and he is still only doing ball joints. Do not use this shop if you value your hard earned money.
