Hancock Mazda located at 16160 Lyndon B Johnson Freeway in Mesquite, TX services vehicles for Truck Service Station. Call (972) 682-0560 to book an appointment or to hear more about the services of Hancock Mazda.

Hancock Mazda Reviews

1

July 26, 2011 | Derek | Visited, over a year
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ABSOLUTELY terrible. Not only did they lie about the condition of the car, it wasn't even the same as what they had advertised online! I've dealt with numerous problems with my new RX-8, and had issues the first day that I drove it off the lot. I've been dealing with these people for over a MONTH now and every time it's the same thing. I get nothing but unreliable service and they give me the run-around. The sales manager insulted my intelligence on multiple occasions, and didn't seem to care at all when the issues with my car could have been life threatening. To top it all off, after an entire month of one problem after the next I noticed that when I purchased my car, the inspection sticker had been expired 4 months previous to me buying the car. My question is, how do you sell a Mazda certified vehicle and the registration be expired?

 These people are crooks. Absolute. Crooks. I'll never buy from them again, and I would never recommend them to anyone (especially my friends and family). I spent $20,000 on a car for peace of mind, when really all I got was a death trap that ended up being a money pit, as well. I hope no one ever has to endure the horrific and traumatic experience that I did with these people.
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ABSOLUTELY terrible. Not only did they lie about the condition of the car, it wasn't even the same as what they had advertised online! I've dealt with numerous problems with my new RX-8, and had issues the first day that I drove it off the lot. I've been dealing with these people for over a MONTH now and every time it's the same thing. I get nothing but unreliable service and they give me the run-around. The sales manager insulted my intelligence on multiple occasions, and didn't seem to care at all when the issues with my car could have been life threatening. To top it all off, after an entire month of one problem after the next I noticed that when I purchased my car, the inspection sticker had been expired 4 months previous to me buying the car. My question is, how do you sell a Mazda certified vehicle and the registration be expired? These people are crooks. Absolute. Crooks. I'll never buy from them again, and I would never recommend them to anyone (especially my friends and family). I spent $20,000 on a car for peace of mind, when really all I got was a death trap that ended up being a money pit, as well. I hope no one ever has to endure the horrific and traumatic experience that I did with these people.