Superb before and after visit service. Excellent detailing, and the be... read more Superb before and after visit service. Excellent detailing, and the best upholstery repair and dying around. Cannot recomment too highly. Did a wonderful job on my wife's Accord LX, and a superlative make ready and repair on my 560SL. We would go nowhere elso for these services. A+++++ Recommendation!
I HAVE HAD SEVERAL OF MY CARS & TRUCKS FIXED AT TAYLOR AUTOMOTIVE THEY... read more I HAVE HAD SEVERAL OF MY CARS & TRUCKS FIXED AT TAYLOR AUTOMOTIVE THEY HAVE ALWAYS BEEN HONEST AND RELIABLE, GREAT COMMUNICATION AND EXCELLENT EXPERIENCE.
I was very depressed and asked if I could go through my truck to get s... read more I was very depressed and asked if I could go through my truck to get some work stuff. He said OK. As I was sitting there I noticed the install manual for my tuner. I read the directions and began following the upload instructions and guess what, my truck cranked right up. They had not installed the program. I told the Dealership Service Manager and he said they had not touched it and I could take it. So, I drove my truck home. I spoke to Discount the next day and told them I would be by to discuss my bill. I met the owner at Discount and he gave me a bill for over 550 dollars. He had charged me for 6.875 hours!!!!! Discount had my truck for over 48 hours and didn't fix or finish the install. In addition most of what was installed was incorrect and I had to have redone. When I told the owner it was excessive, he said that was the recommended install time from his expert. He insisted we call his expert so I could see that was a fair price. On the speaker phone his expert (the same guy I bought my equipment from.. lol) told us it should take approx 2.5 to 3 hrs for someone who is not mechanically inclined to complete, about 1.5 to 2 hours for a shade tree mechanic to finish and .5 to 1.5 for a good mechanic or someone who does installs everyday. I told the owner I would pay what we agreed upon before I had brought my truck in, 3 hrs. This was and is way more than what "his" expert said it should have taken. The owner said I was to pay the full bill or he was going to call the cops. I told him I would wait right here. The owner said no I had to leave. 2 hours later cops called me, I told them the story, and they said it was a civil matter. I recommend you do not use this company. There are several other options in Crosby that even the worst would be 100 times better than Discount Car Wash. FYI my truck is running great. I have increased from 13.4 MPG to 16.2 in less than 5 days and expect more.. Good luck, Ryan
