I took my car to this shop which was provided by my insurance. first o... read more I took my car to this shop which was provided by my insurance. first of all, they were late one week. Second, they told me the reservoir is on back order which is understanding, however, at the time I wanted to pick up my car the flare was missing, the cowl seals were broken unchanged, the fender was not aligned, the license frame along with the license itself were missing. I paid the deductible and picked up the car and then let them know about the issue. My advisor was Covell Crosby he did not respond to a single email from me or insurance, but after one week of ghosting me, I went in person to talk to the manager Jason. I started to let him know about what happened, he said what do you want? talking about it will not fix the issue, he even did not want to listen or at least say an apology for the poor communication. So basically, waste of time and money for you if you choose this office and they are not respectful at all. I found the flare from Toyota of Dallas one day after picking my car up and let them know yet they kept ignoring me.
Fixed my truck in 3 days and I didn't even have to deal with my insura... read more Fixed my truck in 3 days and I didn't even have to deal with my insurance or pay my deductible. Thanks James for making this so easy and keeping me informed. Wesley Grover
I have been need to write a review for this shop for almost a year now... read more I have been need to write a review for this shop for almost a year now. There is a much larger "Subaru shop" that has given this place some huge negative critisism over the last few years online and yet this place continues to grow. Everytime I go up there it is bigger and better everytime. I had my 08 Outback XT engine rebuilt and then had the car tuned there back in February of 2014. Since then the car has been nothing but awesome. I chose Auto Science because of the atmosphere and the quality standards they use to put cars together with. I do find it quit dissapointing the length some people go to defame this place. The reason for this review is I met Adam at the other shop where he works and just put 2 and 2 together. This guy is leaving bad reviews everywhere and has been doing it for months, just check the dates on them. To all the Auto Science employess,Keep it up, yall kick ass!
