I took my car to this shop which was provided by my insurance. first o... read more I took my car to this shop which was provided by my insurance. first of all, they were late one week. Second, they told me the reservoir is on back order which is understanding, however, at the time I wanted to pick up my car the flare was missing, the cowl seals were broken unchanged, the fender was not aligned, the license frame along with the license itself were missing. I paid the deductible and picked up the car and then let them know about the issue. My advisor was Covell Crosby he did not respond to a single email from me or insurance, but after one week of ghosting me, I went in person to talk to the manager Jason. I started to let him know about what happened, he said what do you want? talking about it will not fix the issue, he even did not want to listen or at least say an apology for the poor communication. So basically, waste of time and money for you if you choose this office and they are not respectful at all. I found the flare from Toyota of Dallas one day after picking my car up and let them know yet they kept ignoring me.
Fixed my truck in 3 days and I didn't even have to deal with my insura... read more Fixed my truck in 3 days and I didn't even have to deal with my insurance or pay my deductible. Thanks James for making this so easy and keeping me informed. Wesley Grover
I found DFW Dent Repair, in Lewisville TX, a few months ago after sea... read more I found DFW Dent Repair, in Lewisville TX, a few months ago after searching for a place that did Paintless Dent Repair(PDR) north of Dallas. I have delt with several PDR businesses in the past to repair door dings and hail dents. I was never satisified with their work. I took a chance with DFW Dent Repair to take out some door dings and some manufacturer defects in the sheetmetal on my 2012 Dodge Charger SRT8 and hoped for the best. I could not believe my eyes after Justin and Chase did the work. It was like the door dings and defects were never there! I was so happy with their work that I recently took my wife's 2012 black Jeep Overland to take out a nice size door ding. Justin took care of it easily. I usually don't write reviews, but I had to give a huge "Thank You" to DFW Dent Repair, in Lewisville TX, for making our cars look great and for their 1st class customer service!!!
