First Car Care USA located at 7310 W Hausman Rd in San Antonio, TX services vehicles for Auto Repair. Call (210) 558-3535 to book an appointment or to hear more about the services of First Car Care USA.

First Car Care USA Reviews

1
radiator, body work
January 06, 2017 | Stephanie | Visited, over a year
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DO NOT TRUST THIS ESTABLISHMENT FOR REPAIRS!!!

A few months ago, my son was involved in a fender bender (with only liability insurance) in which the hood and radiator were damaged. We took his car to 1st Car Care not more than 3 months ago to have the radiator replaced.  Joe, owner and mechanic insisted that the hood would also need to be replaced and confirmed that all work could be done at his shop.  Last night, while driving through the heavy winds, the latch separated from the car and the hood flipped up and noticeably cracked my son's windshield.  This morning we took the car back to 1st Car Care and were told by Joe that he could not make repairs and stated that we needed to go to a welder for repairs but only a few months ago, he took our money for repairs and stated that he warrantied his work for 3 months.
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DO NOT TRUST THIS ESTABLISHMENT FOR REPAIRS!!! A few months ago, my son was involved in a fender bender (with only liability insurance) in which the hood and radiator were damaged. We took his car to 1st Car Care not more than 3 months ago to have the radiator replaced. Joe, owner and mechanic insisted that the hood would also need to be replaced and confirmed that all work could be done at his shop. Last night, while driving through the heavy winds, the latch separated from the car and the hood flipped up and noticeably cracked my son's windshield. This morning we took the car back to 1st Car Care and were told by Joe that he could not make repairs and stated that we needed to go to a welder for repairs but only a few months ago, he took our money for repairs and stated that he warrantied his work for 3 months.