I flew in to Houston from Little Rock Arkansas on 2/13/2020 , and pick... read more I flew in to Houston from Little Rock Arkansas on 2/13/2020 , and picked up a motorhome that I had bought online at RV trader . The tires were dry rotted , and would not make it back to Arkansas , so I got a quote from the dealer that I bought from and then I got a quote from A1 Truck wash and lube who were 30 miles from the dealer . A1 was $954 cheaper for a better rated tire . So A1 ordered the tires for me with no deposit , and had them waiting for me when I arrived . A1 closes at 5:30 , but we got stuck in Houston traffic for almost 2 hours , so we did not get to A1 until 6:45 . They waited for us , and installed the tires so we could get back home safely to Arkansas . They did not get to go home until after 8:30 at night . Not one complaint from anyone . They assured me they would wait for us , and they kept there word . I am so impressed with A1 , and I am not sure anybody else would do something like this . Thank you and your staff for going over and above what a normal company would do .
I needed an oil change and to have a weird squeaking noise checked out... read more I needed an oil change and to have a weird squeaking noise checked out. Drew came to my office in Carlsbad and now, my check engine light is off, oil is new and noise is gone. It turns out to have been a timing belt, which needed to be adjusted. He said the current belt looked ok, but would need replacement within a year or so, so I had it replaced. Repeat, he actually told me that I didn't have to do the replacement right then! Very rare to get that from a mechanic. Much appreciated Drew and Wrench. Michael M.
A part was ordered from this place with the vehicle registration paper... read more A part was ordered from this place with the vehicle registration papers. Gaberial and his friends at Garry's auto parts are so unprofessional and lies. Not only did they steel almost $700.00 for a part on a car, but they purposely ordered the wrong part, despite being given they correct information and they intellectually lied and forged signature saying that we ordered the wrong part. We tried calling and even reasoning with them. Gaberial told us a bunch of lies just to keep his commission for the services which he and Garry's Auto parts intentionally did. They like to scam and steal money. The sad thing is they've had their part untouched and unused and they still kept our money as paid out customers. Gaberial tried to hang up on us and almost cursed us out for calling him. He lies and say they have a manager who is never in. He is always out and he is never available. If you have an issues, you can not call them or count on them. We even called other people on his team who lied and said He's not in, and they would put us on hold for 40 minutes to an hour, then they would act like they could not understand anything, and from there we had to call from a different number and when we did he was steel trying to dodge us about the part and the money. we even tried to work with them by asking them to find another part for the car in exchange. they never did it, they would laugh, and lie and act like they did not understand and was unconcern and would even make fun of our situation and say, well you told us this, when we in fact told them nothing, but gave them the documents for the vehicle....They all Thieves and Lairs and they pretend to car , when in fact they don't! They are beyond a mess.
