This place is your classic scam shop. Not a horrible place to shop or ... read more This place is your classic scam shop. Not a horrible place to shop or get parts for the DIY guy, BUT do not let them work on your ride!! I normally do all my own work but in this case I was going to be out of town for work. So against my better judgement, I took my sons 2014 Yamaha in for service before the 2016 racing season began. While the service was provided in a timely manner. This shop pulled the ol' fix this but break that so they have to bring the bike back scam. Again the service was provided, but upon pick up I get the "you had some spokes lose line". Of course they tightened them! Two rides later we had spokes breaking like banjo strings! And no these we not hard rides just trail rides(my sons only 12). So I call Cycle Connection, "my shop guys know better than to over tighten spokes" was the reply I got. I explained that my son had a race in a week and that I felt since they made a mistake they should fix the bike. I even told the owner that I would pay for the spokes, but that it had to be done by the upcoming weekend. I could go on and on, but to shorten the story up. I had to have the bike picked up. After it was dropped off, Cycle Connection waited until "I" called them to inform me that the bike wasnt going to be ready. Now Im paying three times the price for a spoke kit due to the overnight charges, and I will fix the bike myself(like I should have to start with). In summary, if your a DIY guy and need parts this is not a bad place. If you need work done, LOOK ELSE WHERE! Im only writing this review because I know that there is allot of people out there who enjoy riding, but do not/ or can not work on their own rides. Trust me, since this has happened Ive researched Cycle Connection, and the majority of reviews and people Ive talked with all say the same thing. SCAM SHOP!!!
