STAY AWAY!!!! Was going to get brakes done but he offered to install ... read more STAY AWAY!!!! Was going to get brakes done but he offered to install brakes from a totally different make and model that "should work fine" Wanted money up front and there is no way those parts would fit or even bolt up to the car.
This repair shop not only targeted me as a woman, they targeted me as ... read more This repair shop not only targeted me as a woman, they targeted me as a military black woman. They fraudulently charged me for repairs not rendered and used intimidation tactics to keep my vehicle. I had to call the police to deal with the belligerent owner who was also very belligerent towards the police. Additionally, they kept my car and refused my payment method because they were upset that I questioned all of the charges. They had my vehicle for more than 6 weeks, with no calls for updates. They stated that they didn't have my number. The tried to add a $400 charge after they said my car was ready for pickup and I had to bring my significant other to the shop to investigate and found out that what they were trying to charge me was not needed and provided them training and the part so that they car can be repaired. Finally, due to me questioning them and they belittling me they decided to increase the cost by $200 just because.
There is nothing more valuable than an honest mechanic. Pit Stop has ... read more There is nothing more valuable than an honest mechanic. Pit Stop has taken care of my Subaru more than once (we are almost at 200k and he has kept it going). He explains what needs to be done and has given us an accurate estimate every time. I have referred several coworkers to Pit Stop and they have been happy with too.
