Blue Ridge Auto Glass located at 112 Bruce Drive, # A in Winchester, VA services vehicles for Auto Glass Repair. Call (540) 678-8746 to book an appointment or to hear more about the services of Blue Ridge Auto Glass.

Blue Ridge Auto Glass Reviews

1
installed a broken windshield
January 27, 2012 | Don | Visited, over a year
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Do not buy from Blue Ridge Auto Glass in Winchester, Virginia!

I got a new windshield put in on Thursday and discovered two chips on the edge of the glass on Friday.  Robert from there told me he was sorry and he would order a replacement windshield for me.

When I called to confirm the appointment I got nothing but arguments from the office.  They refused to replace the defective windshield and called me a liar.

They said I should have inspected the windshield before I left.  I should never have trusted them on reputation alone. 

They tried to convince me that chips on the edge of the glass were a stone chip.  They would have said anything regardless of how ridiculous in order to avoid standing behind their word and thier work.

I have never felt so cheated in my life.  Don't buy from this company.  I don't understand why they would let one windshield which they apparently damaged during installation ruin the reputation of their company.
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Do not buy from Blue Ridge Auto Glass in Winchester, Virginia! I got a new windshield put in on Thursday and discovered two chips on the edge of the glass on Friday. Robert from there told me he was sorry and he would order a replacement windshield for me. When I called to confirm the appointment I got nothing but arguments from the office. They refused to replace the defective windshield and called me a liar. They said I should have inspected the windshield before I left. I should never have trusted them on reputation alone. They tried to convince me that chips on the edge of the glass were a stone chip. They would have said anything regardless of how ridiculous in order to avoid standing behind their word and thier work. I have never felt so cheated in my life. Don't buy from this company. I don't understand why they would let one windshield which they apparently damaged during installation ruin the reputation of their company.