Awesome customer service I have taken my 3 vehicles to them for the la... read more Awesome customer service I have taken my 3 vehicles to them for the last 3 years. Reyde Tucorazon
This an older location, but welcoming. Setting an appointment couldn'... read more This an older location, but welcoming. Setting an appointment couldn't be easier, and the staff is eager to meet your exact needs. Justin is an insanely busy man, but an excellent multi-Tasker, and the epitome of professional, a true machine. The staff's knowledge on mechanical aspects, along with speed, and customer service, are unbeatable. There's a reason why this location is so busy, and I recommend them. Ariel Earhart
i went to pep boys by my house, my husband has gone there for years. I... read more i went to pep boys by my house, my husband has gone there for years. I went down and the service mgr helped me on purchasing 4 new tires and balance. I paid for and was scheduled to come back 2 days later as they had to order the tires from warehouse. I went in on a friday and it took about 3 hours... when i got home after getting my vehicle, i noticed my chrome caps were missing and i had 4 plastics caps on each tire. I just paid 670.00 for 4 tires and balancing and you switch my chrome caps for plastic ones. I called and spoke to service mgr and told him where's are my chrome caps........ He said come back in and i will give you a set. It's the principal of the deal. IT'S NOT THEIR DECISION for them to switch out, i brought my vehicle with them on i expect to drive off with them. That's just wrong.......