i went to pep boys by my house, my husband has gone there for years. I... read more i went to pep boys by my house, my husband has gone there for years. I went down and the service mgr helped me on purchasing 4 new tires and balance. I paid for and was scheduled to come back 2 days later as they had to order the tires from warehouse. I went in on a friday and it took about 3 hours... when i got home after getting my vehicle, i noticed my chrome caps were missing and i had 4 plastics caps on each tire. I just paid 670.00 for 4 tires and balancing and you switch my chrome caps for plastic ones. I called and spoke to service mgr and told him where's are my chrome caps........ He said come back in and i will give you a set. It's the principal of the deal. IT'S NOT THEIR DECISION for them to switch out, i brought my vehicle with them on i expect to drive off with them. That's just wrong.......
Great service and very honest mechanic, will definitely recommend to ... read more Great service and very honest mechanic, will definitely recommend to my friends and family. Thank you jesse.
The Jag service was just my most recent work done there. I have been t... read more The Jag service was just my most recent work done there. I have been taking my 1974 Triumph TR6 to Andy for the past three years and had work done on the 2005 Altima of a student my wife and I help. I have always been nothing but completely satisfied with their work. Their rates are fair (below that of the dealer or lesser quality work done in other shops. I found their knowledge and work superior and there research to be thorough. I recommend them to anyone with both modern and classic cars, both American and foreign.